Privacy Policy

We take your personal information security and privacy very seriously!

Our website is hosted by Squarespace. They provide us with a robust and secure online e-commerce platform that allows us to sell our products to you. Both of Squarespace’s payment processors, Stripe and PayPal, are PCI compliant. PCI-DSS compliance is a security standard for companies and organizations that handle payment information from consumers.

Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. To accomplish this, Stripe make use of best-in-class security tools and practices to maintain a high level of security.

PCI-DSS (Payment Card Industry Data Security Standard) is a framework for developing a robust payment card data security process—including prevention, detection and appropriate reaction to security incidents. To learn more, visit the PCI Council’s website.

Your personal information is only required when you place an order, arrange for delivery, return a purchase or when you create a customer account. This may include your name, address, telephone number, email address, and credit card number. We use the information you provide to us and our third-party to the extent of providing service required when you purchase from us.

Whenever you shop or sign up for our mailing list at Eco Cotton Thread we keep a record of your purchase and transactions to send you marketing promotions and/or information about our company by e-mail.  You can always opt out of our mailing list by using the link provided in the e-mail or by simply writing to us at

We reserve the right to modify our privacy policy at any time only to ensure the highest industry practices in respect to your privacy and security.